F A Q ' S

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How far in advance should I book?

We recommend booking when booking opens in August to secure your preferred installation date. Installation dates fill up quickly.

Can I change or cancel my order?

Changes can be made up to 7 days before your installation date. Cancellations made more than 14 days in advance receive a full refund minus a $50 processing fee. Cancellations within 14 days forfeit the full amount.

What preparation do I need to do?

Just ensure we have clear access to your entrance area. If you have existing decorations you'd like to keep, please let us know in advance.

How long will my display last?

With proper care, displays typically last 4-6 weeks.

What if a pumpkin rots early?

We guarantee our pumpkins for 10 days after installation. Any pumpkin showing defects within this period will be replaced at no charge. Contact dora@wildwoodwelcome.com.

Is there a delivery fee?

Delivery is FREE in Davidson County and $50 for surrounding counties such as Williamson or Sumner.

Do you install at commercial properties?

Yes! We work with businesses, restaurants, hotels, and other commercial properties.

How do I care for my display?

Basic care includes removing any rotting pumpkins promptly.

Can you match a display I saw elsewhere?

We're happy to create custom designs inspired by photos or ideas you've seen. Our design consultation service is perfect for achieving specific looks.

Do you offer removal after the season ends?

Yes, we do offer optional removal for an additional fee. We’ll come back and clean everything up so you don’t have to lift a finger.

Do you offer mums as part of the display?

We don’t include mums in our porch setups. While beautiful, they require consistent watering and care to stay fresh — and our goal is to give you a completely stress-free experience.